Fierce Conversations: Achieving Sucess at Work and in Life One Conversation at a Time
Fully revised and updatedthe national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time.
The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message acrossand get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to:
*;Overcome barriers to meaningful communication
*;Expand and enrich relationships with colleagues, friends, and family
*;Increase clarity and improve understanding
*;Handle strong emotionson both sides of the table
*;Connect with colleagues, customers and family at a deep level
Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager
| Weight | 0.820000 |
|---|---|
| By | Susan Scott |
| Country of Publication | United States |
| Dimensions | 22.8 x 15.2 cm |
| Format | Paperback |
| ISBN/EAN | 9780425193372 |
| Pagination | 368 Pages |
| Publication Date | Jan 5, 2004 |
| Publisher | Penguin Publishing Group |